Privacy Policy
Effective Date: 11 August 2025
1. Introduction
Willow Care Group Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we handle any information when you use our website.
We are a company registered in the United Kingdom.
2. Information We Collect
We do not collect any personal information that can directly identify you unless you voluntarily provide it (for example, by contacting us via email or a contact form).
Our website uses Umami Analytics, a privacy-focused analytics tool. Umami does not use cookies, does not store personal data, and only collects anonymous, aggregated information about website usage, such as:
- Pages visited
- Approximate location (country/region)
- Device type and browser type
- Referral source (how you found our site)
This information cannot be used to identify you.
3. How We Use the Information
We use anonymous analytics data to:
- Understand how our website is used
- Improve the design and content of our website
- Monitor site performance and fix technical issues
4. Sharing Your Information
We do not sell, trade, or rent your personal data to others.
We do not share analytics data with third parties except as required by law.
5. Your Rights
As we do not collect personal data through analytics, most UK GDPR rights (such as access, rectification, or erasure) do not apply to analytics data. If you provide us with personal information directly, you have the right to request access, correction, or deletion of that data.
To exercise your rights, please contact us using the details below.
6. Contact Us
If you have questions about this Privacy Policy, please contact:
Willow Care Group Ltd
Cardinal Square, 10 Nottingham Road, 3rd Floor Suite A East Wing, Derby, DE1 3QT
Email: info@willowcaregroup.co.uk
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.