Head Office
Derby
£23,795 - 27,950
per annum
mid-level
8 September 2025
fulltime
Ready to make a difference in children's lives? Download our application form to get started.
Download and complete our application form. Send a copy along with your CV to vacancies@willowcaregroup.co.uk
Our HR team will review your application and contact suitable candidates
Face-to-face or video interview with our management team
Enhanced DBS check and reference verification
Application deadline: 10 September 2026
We are a dedicated and compassionate provider of residential care services for children,
committed to creating a safe, nurturing, and supportive environment. Our team in Derby
is expanding, and we are looking for a motivated and organised Office Administrator to
join us.
Apply now to be part of our dynamic and growing organisation and be a vital part of our
mission to provide the best care and operational excellence for the children and young
people we serve.
Job Summary:
The Office Administrator will play a crucial role in ensuring the smooth and efficient
operation of our Derby office. You will be responsible for a variety of administrative
tasks, supporting our management team and care staff, and contributing to the overall
success of our residential care services.
Duties and Responsibilities:
• Conduct safer recruitment checks, including DBS (Disclosure and Barring
Service) checks and reference verification.
• Post job vacancies on job boards, company website, and social media platforms.
• Schedule and coordinate staff training sessions and ensure all mandatory
training is up to date.
• Maintain and update staff records, including qualifications, certifications, and
training logs.
• Action and follow up on property maintenance requests to ensure a safe and
well-maintained environment.
• Schedule and manage gas and electric certifications for residential homes to
comply with safety regulations.
• Organise and track regular maintenance and servicing for company vehicles.
• Monitor and replenish office supplies and manage inventory.
• Assist in the preparation of budgets and financial reports.
• Coordinate events and activities for staff and residents.
• Maintain confidentiality of sensitive information, adhering to GDPR regulations.
• Update and manage the company’s social media profiles and website content.
• Assist with the coordination of resident admissions and discharges.
• Assist with IT-related tasks, such as setting up new users and troubleshooting
basic issues.
• Assist with the onboarding process for new hires, including preparation of
orientation materials and welcome packs.
• Coordinate pre-employment health checks and other required assessments.
• Maintain and update the applicant tracking system and recruitment databases.
• Schedule interviews and communicate with candidates regarding their application
status.
• Prepare recruitment reports and metrics as required.
• Manage correspondence with job applicants, including acknowledgment and
rejection letters.
Qualifications and Skills:
• Must have proven experience in an administrative or office management
role, within the care or healthcare industry
• Strong organisational and time management skills with the ability to prioritise
tasks effectively.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and
experience with database management.
• High level of attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Discretion and confidentiality in handling sensitive information.
• Knowledge of HR and financial processes is an advantage.
• Familiarity with safeguarding policies and procedures is desirable.
What we Offer:
• A supportive and inclusive working environment.
• Opportunities for professional development and career progression.
• Competitive salary and benefits package.
• Onsite Parking
• Day Shift Monday to Friday 9.30am to 2.30pm (school hours, ~5 hours per day)
We are an equal opportunity employer. We celebrate diversity and are committed to
creating an inclusive environment for all employees.