Background
OPEN
mid-level

Office Administrator

Derby
23,795 - 27,950
Head Office
fulltime

Job Details

Department

Head Office

Location

Derby

Salary Range

£23,795 - 27,950

per annum

Experience Level

mid-level

Start Date

8 September 2025

Contract Duration

fulltime

Job Status

open

Apply for This Position

Ready to make a difference in children's lives? Download our application form to get started.

1

Submit Application

Download and complete our application form. Send a copy along with your CV to vacancies@willowcaregroup.co.uk

2

Initial Screening

Our HR team will review your application and contact suitable candidates

3

Interview Process

Face-to-face or video interview with our management team

4

Background Checks

Enhanced DBS check and reference verification

Download Application Form

Application deadline: 10 September 2026

Job Description

We are a dedicated and compassionate provider of residential care services for children,

committed to creating a safe, nurturing, and supportive environment. Our team in Derby

is expanding, and we are looking for a motivated and organised Office Administrator to

join us.

Apply now to be part of our dynamic and growing organisation and be a vital part of our

mission to provide the best care and operational excellence for the children and young

people we serve.


Job Summary:

The Office Administrator will play a crucial role in ensuring the smooth and efficient

operation of our Derby office. You will be responsible for a variety of administrative

tasks, supporting our management team and care staff, and contributing to the overall

success of our residential care services.


Duties and Responsibilities:


• Conduct safer recruitment checks, including DBS (Disclosure and Barring

Service) checks and reference verification.

• Post job vacancies on job boards, company website, and social media platforms.

• Schedule and coordinate staff training sessions and ensure all mandatory

training is up to date.

• Maintain and update staff records, including qualifications, certifications, and

training logs.

• Action and follow up on property maintenance requests to ensure a safe and

well-maintained environment.

• Schedule and manage gas and electric certifications for residential homes to

comply with safety regulations.

• Organise and track regular maintenance and servicing for company vehicles.

• Monitor and replenish office supplies and manage inventory.

• Assist in the preparation of budgets and financial reports.

• Coordinate events and activities for staff and residents.

• Maintain confidentiality of sensitive information, adhering to GDPR regulations.

• Update and manage the company’s social media profiles and website content.

• Assist with the coordination of resident admissions and discharges.

• Assist with IT-related tasks, such as setting up new users and troubleshooting

basic issues.

• Assist with the onboarding process for new hires, including preparation of

orientation materials and welcome packs.

• Coordinate pre-employment health checks and other required assessments.

• Maintain and update the applicant tracking system and recruitment databases.

• Schedule interviews and communicate with candidates regarding their application

status.

• Prepare recruitment reports and metrics as required.

• Manage correspondence with job applicants, including acknowledgment and

rejection letters.


Qualifications and Skills:


• Must have proven experience in an administrative or office management

role, within the care or healthcare industry

• Strong organisational and time management skills with the ability to prioritise

tasks effectively.

• Excellent communication and interpersonal skills.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and

experience with database management.

• High level of attention to detail and accuracy.

• Ability to work independently and as part of a team.

• Discretion and confidentiality in handling sensitive information.

• Knowledge of HR and financial processes is an advantage.

• Familiarity with safeguarding policies and procedures is desirable.


What we Offer:


• A supportive and inclusive working environment.

• Opportunities for professional development and career progression.

• Competitive salary and benefits package.

• Onsite Parking

• Day Shift Monday to Friday 9.30am to 2.30pm (school hours, ~5 hours per day)


We are an equal opportunity employer. We celebrate diversity and are committed to

creating an inclusive environment for all employees.