Background
OPEN
mid-level

Office Administrator

Derby
23,795 - 27,950
Head Office
fulltime

Job Details

Department

Head Office

Location

Derby

Salary Range

£23,795 - £27,950

per annum

Experience Level

mid-level

Start Date

28 July 2025

Contract Duration

fulltime

Job Status

open

Apply for This Position

Ready to make a difference in children's lives? Download our application form to get started.

1

Submit Application

Download and complete our application form. Send a copy along with your CV to vacancies@willowcaregroup.co.uk

2

Initial Screening

Our HR team will review your application and contact suitable candidates

3

Interview Process

Face-to-face or video interview with our management team

4

Background Checks

Enhanced DBS check and reference verification

Download Application Form

Application deadline: 30 July 2026

Job Description

About Us

We are a dedicated and compassionate provider of residential care services for children, committed to creating a safe, nurturing, and supportive environment. Our team in Derby is expanding, and we are looking for a motivated and organised Office Administrator to join us.

Apply now to be part of our dynamic and growing organisation and be a vital part of our mission to provide the best care and operational excellence for the children and young people we serve.

Job Summary

The Office Administrator will play a crucial role in ensuring the smooth and efficient operation of our Derby office. You will be responsible for a variety of administrative tasks, supporting our management team and care staff, and contributing to the overall success of our residential care services.

Duties and Responsibilities

  • Conduct safer recruitment checks, including DBS (Disclosure and Barring Service) checks and reference verification.
  • Post job vacancies on job boards, company website, and social media platforms.
  • Schedule and coordinate staff training sessions and ensure all mandatory training is up to date.
  • Maintain and update staff records, including qualifications, certifications, and training logs.
  • Action and follow up on property maintenance requests to ensure a safe and well-maintained environment.
  • Schedule and manage gas and electric certifications for residential homes to comply with safety regulations.
  • Organise and track regular maintenance and servicing for company vehicles.
  • Monitor and replenish office supplies and manage inventory.
  • Assist in the preparation of budgets and financial reports.
  • Coordinate events and activities for staff and residents.
  • Maintain confidentiality of sensitive information, adhering to GDPR regulations.
  • Update and manage the company’s social media profiles and website content.
  • Assist with the coordination of resident admissions and discharges.
  • Assist with IT-related tasks, such as setting up new users and troubleshooting basic issues.
  • Assist with the onboarding process for new hires, including preparation of orientation materials and welcome packs.
  • Coordinate pre-employment health checks and other required assessments.
  • Maintain and update the applicant tracking system and recruitment databases.
  • Schedule interviews and communicate with candidates regarding their application status.
  • Prepare recruitment reports and metrics as required.
  • Manage correspondence with job applicants, including acknowledgment and rejection letters.

Qualifications and Skills

  • Must have proven experience in an administrative or office management role, within the care or healthcare industry
  • Strong organisational and time management skills with the ability to prioritise tasks effectively.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and experience with database management.
  • High level of attention to detail and accuracy.
  • Ability to work independently and as part of a team.
  • Discretion and confidentiality in handling sensitive information.
  • Knowledge of HR and financial processes is an advantage.
  • Familiarity with safeguarding policies and procedures is desirable.

What We Offer

  • A supportive and inclusive working environment.
  • Opportunities for professional development and career progression.
  • Competitive salary and benefits package.
  • Onsite Parking
  • Day Shift Monday to Friday 9am to 5pm

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.